Wayo Support
If you have trouble recording a route, recovering photos, or reviewing a journey, we are here to help.
Contact
Email: hanzhiguosg@gmail.com
When reporting a problem, please include your device model, iOS version, Wayo version, and the approximate time it occurred. Do not email private photos, complete location routes, or Health data.
Helpful information
- Wayo requires no account. Routes, photos, and Health data are stored on your device by default.
- Location, Photos, Motion, and Health permissions are used only for their related features and can be managed in system Settings.
- If a route or photo looks wrong, keep the original journey and send feedback from the App so the issue can be investigated.